Note: Do not remove the eSIM as a workaround unless recommended by the Tripocell Team.
To remove eSIM from Apple devices:
1. Go to settings.
2.Touch Cellular or Mobile Data.
3. Select the package you want to remove.
4.Tap Remove eSIM.
To remove eSIM from Google devices:
1.Go to Settings.
2.Tap Network & internet > Mobile network.
3.Select the eSIM you want to delete.
4.Tap Delete SIM.
To remove eSIM from Samsung devices:
1.From a Home screen, swipe up from the center of the display to access all apps.
2.Navigate: Settings > Connections > SIM manager.
3.Tap the eSIM you want to remove.
If you deleted your eSIM, you need to contact us to get a new QR code.
How can I install eSIM profile for iOS device?
How can I install eSIM profile on Google phones?
How can I install eSIM profile on Samsung phones?
Note: removing the eSIM from your device does not cancel your internet package or subscription.
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