Why did my payment fail?

Here is a list of common reasons for failed payments:

*Incorrect credit card number/expiry date/billing address
*Your card has expired
*Your card has reached the maximum number of payments allowed in one period
*You have reached your credit card limit (not enough funds)
*The payment has exceeded the maximum amount allowed for one payment
*Your bank does not allow repeated payments
*Your card is not authorized to make online transactions

If the transaction fails, we recommend that you try an alternative card first or try again with the same card after a while. In most cases, this solves the problem.

In other cases, we recommend contacting the bank to find out what might be causing the problem.

Note: We only accept Visa/Mastercard for payment. Also, we work with GooglePay, ApplePay payment systems.


Still need help?

Please contact our customer service

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